Privacy Policy

 

 

Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from sedoche.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

Cookies

Here is a list of cookies we use. We have listed them so that you can choose whether or not to allow them.

• _session_id — unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.)
• _shopify_visit — no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
• _shopify_uniq — no data held, expires at midnight (according to the visitor's location) on the following day. Calculates the number of visits to a store by a single customer.
• cart — unique identifier, persists for 2 weeks, stores information about the contents of your shopping cart.
• _secure_session_id — unique session identifier.
• storefront_digest — unique identifier, used to determine whether the current visitor has access to the Site.

Log files track activity on the Site and collect data such as your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.

Web beacons, tags and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address and phone number. We refer to this as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect to fulfil orders placed through the Site — including processing payment information, arranging shipping, and providing you with invoices and order confirmations.

Additionally, we use this Order Information to:

• Communicate with you regarding your order and our services
• Screen orders for potential risk or fraud
• Provide you with information or advertising relating to our products or services, in line with your preferences

We use Device Information (in particular your IP address) to help screen for potential risk and fraud, and to improve and optimise our Site — for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business, as described above.

• Shopify — powers our online store. You can read more about how Shopify uses your Personal Information at: https://www.shopify.com/legal/privacy
• Google Analytics — helps us understand how customers use the Site. You can read more at: https://www.google.com/intl/en/policies/privacy/ — and opt out at: https://tools.google.com/dlpage/gaoptout
• Meta (Facebook & Instagram) — we use Meta Pixel to deliver targeted advertising. You can learn more at: https://www.facebook.com/privacy/policy
• Pinterest — we use Pinterest Tag to measure the effectiveness of our advertising. You can learn more at: https://policy.pinterest.com/en-gb/privacy-policy
• Google Ads — we use Google Ads to display advertisements. You can manage your preferences at: https://adssettings.google.com

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising via:

• Digital Advertising Alliance: https://optout.aboutads.info/
• Your Ad Choices (UK): https://www.youronlinechoices.com/uk/

Do Not Track

We do not alter our Site's data collection and use practices when we see a "Do Not Track" signal from your browser.

Your Rights

If you are a resident of the United Kingdom or European Economic Area, you have the right to:

• Access the personal information we hold about you
• Request that your personal information be corrected, updated or deleted
• Object to or restrict the processing of your personal information
• Request portability of your personal information

To exercise any of these rights, please contact us at contact@sedoche.com.

Please note that your information may be transferred outside of the UK and Europe, including to the United States, in order to fulfil your order and operate our services.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. We encourage you to review this page periodically.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at contact@sedoche.com or via our Contact page.